February 7

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Birch Gold Group Review: Ratings, Complaints, Fees, & More

Ilir Salihi

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Founded in 2003, Birch Gold Group (BGG) is a leading precious metals dealer located in Burbank, California.

Birch Gold Group largely serves the retirement sector of the U.S. precious metals market, but also handles direct sales of metals to customers across the U.S.

If you're interested in adding physical gold, silver, platinum, or palladium to your IRA or 401(k), you're likely already familiar with Birch Gold or another dealer in this market.

 The truth is, new gold IRA dealers seem to pop up every week. So why choose Birch Gold? How does Birch Gold Group stack up against these other companies?

In this Birch Gold Group review, we'll examine the company, their offerings, online reviews, customer complaints, fees, and more. Let's get started.

BGG Logo

tl;dr Summary

In business for almost two decades, Birch Gold Group (BGG) is a trusted U.S. based precious metals dealer.

Pros: Top rated firm with low fees, wide selection of precious metals, and a friendly, knowledgeable staff.

Promos: Up to $10,000 in free precious metals, plus all setup fees waived on qualifying new accounts. Click link below to request more information.

Birch Gold Group Review

Headquartered across the street from Warner Bros. Studios in Burbank, California, Birch Gold markets their services to families across all 50 states. They've been featured in major media outlets, and advertise heavily on Conservative programs such as Bannon's War Room and The Ben Shapiro Show.

Ben Shapiro promotes Birch Gold

Best-Selling Author Ben Shapiro endorses Birch Gold Group

Birch Gold Group's website displays 5-star customer reviews, linking out to third party review websites showing an almost overwhelmingly positive reputation. We've searched the major consumer review sites and internet watchdog groups for any red flags with the company and compiled them here for your review.

Birch Gold Reviews, Complaints, & Disputes

Birch Gold Group has served thousands of clients across the United States in almost two decades of business. It’s fair to find a few negative reviews when dealing with such a visible company with a high volume of customers. 

Oftentimes, disgruntled customers go online and leave reviews to file complaints with a business. If a business is less-than-reputable, it's easy to find out through google search.

Birch Gold Group reviews reveal mostly positive reviews across the board. 

Better Business Bureau: Birch Gold Group has an A+ Rating with the Better Business Bureau (BBB). The BBB shows 74 customer reviews with an average rating of 4.84 out of 5 stars. The company has nine complaints filed in the last three years, and the BBB shows that Birch is active in responding and working to resolve any issues that may arise.

Business Consumer Alliance: The Gold IRA firm has an AAA Rating with the Business Consumer Alliance (BCA). The BCA shows seven 5-star customer reviews. Birch Gold has had two complaints filed against them in the last three years, and both have been resolved by the company.

BGG Business Consumer Alliance

Google Reviews: The world's largest search engine also allows consumers to review businesses online. Google has racked up 222 Birch Gold Group reviews averaging a 4.9 out of 5 stars rating.

TrustPilot:  TrustPilot has compiled 119 Birch Gold Group reviews. The company currently has 4.8 out of 5 stars average rating on the review platform.

TrustPilot Reviews of BGG

TrustLink: BGG has 126 client reviews on TrustLink.Org with an average 5-star rating.

Yelp: Birch Gold currently has a 4 out of 5 star average rating on Yelp (based on just five reviews).

Request More Information from Birch Gold Group Here.

Another Birch Gold Group complaint I’ve found online is from liberal media sources critical of Birch’s partnership with Ben Shapiro. The company is a proud supporter of The Ben Shapiro Show and long-time advertiser with Shapiro’s media company. 

Left-leaning bloggers and journalists have criticized some of the statements made by Ben Shapiro over the years and pressured his sponsors to stop advertising with the conservative news outlet.

Advertisers such as Saucey and Calm (two popular phone apps) have stopped sponsoring the program.  Birch Gold Group has not caved to these pressures and the firm has stuck with Ben Shapiro since 2016.

Birch Gold Group has even had Philip Patrick visit The Ben Shapiro Show a few times over the years to discuss topics such as inflation, federal spending, currency devaluation, and precious metals as a safe-haven asset.

BGG Logo

What You Need to Know:

In business for over a decade, Birch Gold Group (BGG) is a trusted U.S. based precious metals dealer.

Pros: Top rated firm, low fees, knowledgeable staff. Free shipping on all purchases, excellent buy-back program.

Promos: Click the link below to learn about current promotional offers.

Birch Gold IRA Fees

If you're taking the time to read this Birch Gold review, you already know the benefits of investing in gold and silver. Rolling over 401(k) funds and buying precious metals with an IRA offers some great tax advantages. However, there are fees involved when opening and maintaining your Gold IRA account.

There are one-time setup fees, as well as annual costs to maintain the self-directed IRA. If you invest with Birch Gold Group, here's what you can expect.

Setting Up Your Gold IRA

Whether you decide to work with Birch Gold or one of their competitors, the Gold IRA firm can facilitate the entire Gold IRA process. This involves working with a self-directed IRA custodian and gold storage company. 

Gold IRA Custodian

Most 401(k) providers allow a wide variety of traditional options like stocks, index funds, bonds, and possibly ETFs to select for your investments. 

Your 401(k) or other qualifying retirement account likely does not allow you the option to invest in physical precious metals. If you want to diversify your retirement into physical gold and silver, you will need to execute a gold IRA rollover. 

All this means is that you’re moving a portion of your 401(k) or IRA directly into a new self-directed IRA to buy precious metals. In order to do this, you'll need to open a new self-directed IRA with an IRS-approved custodian that handles these investments.

A self-directed IRA (SDIRA) is excellent if you want to buy alternative assets like physical precious metals, cryptocurrencies, and even real estate with your retirement account. There are several reputable SDIRA firms in the U.S that would be happy to facilitate your gold IRA investments. 

Your Birch Gold IRA specialist can review your current retirement plan, determine your rollover eligibility, and advise your best route. You can open an account with your custodian of choice or work with one of Birch's preferred partners. 

Birch Gold Group has been doing this for almost two decades. They’ve established relationships with all of the top gold IRA custodians and can recommend the best low-cost firms for your new account.

Contact Birch Gold Group for More Information.

Equity Trust Company

Many of their customers end up working with Equity Trust. The company is a trusted SDRIA custodian, in business for more than 45 years, and their fees are very competitive.

Below are your fees assuming you've chosen Equity Trust as your Custodian.

Setup Fee

Wire Fee

Annual Custodial Fee

$50.00

$30.00

$80.00

Important Note: Birch Gold Group will waive all initial setup, wire, and maintenance fees on new IRA accounts over $50,000.  

If you're planning on investing $50,000 or more, you will pay zero fees your first year. This also includes depository storage fees (more below). Make sure to discuss this promotion with Birch Gold.

Related: Gold IRA Tax Rules: The IRS and Your Precious Metals IRA

BGG Logo

What You Need to Know:

In business for over a decade, Birch Gold Group (BGG) is a trusted U.S. based precious metals dealer.

Pros: Top rated firm, low fees, knowledgeable staff. Free shipping on all purchases, excellent buy-back program.

Promos: Click the link below to learn about current promotional offers.

Gold IRA Depository

You cannot store your gold IRA investments at home. Retirement funds must be held through a custodian and outside of your direct access. Otherwise it’s considered a distribution and the IRS may disqualify the IRA status of your investments. The physical gold bars and coins in your IRA must be held in an IRS-approved storage facility. 

Birch Gold Group again, can work with the storage partner of your choice, but can suggest one of their partners below. 

  • Delaware Depository Service Company (DDSC) is highly rated for precious metals IRA storage. They offers both segregated and non-segregated vault storage.
  • Brinks is also a top choice for many investors. Brinks also offers both segregated and non-segregated vault storage options for your precious metals IRA. Many choose Brinks due to their wide selection of storage locations across the U.S.
  • International Depository Services (IDS) is another trusted gold IRA depository specialist that Birch Gold Group works with closely and  recommends to their customers. 

Note that these are all private non-bank storage facilities. So while the metals are not in your personal possession, you can rest assured knowing your investments are held outside of the Wall Street casinos and outside of the banking system. 

Between these three companies, you should be able to find a storage location that is fairly convenient to your location of choice. They are all comparable for storage fees.

Expect to pay $100 annually for non-segregated vault storage or $150 annually for segregated storage of your metals. Any of the three companies above are more than capable of holding IRA investments on your behalf.

Do you need segregated vault storage? 

Discuss the pros and cons of segregated vault storage with your Birch account representative. They can help you determine the option that makes the most sense for you and your investments. 

Our readers tend to choose the non-segregated vault storage as it's less expensive and still provides excellent security with full insurance on your holdings.

Total Annual Storage Fee

$100 - $150

Related: Diversify Your Retirement and Safeguard Against Inflation - Free 20+ Page Birch Gold IRA Guide

Birch’s Products and Services

The precious metals firm serves both gold IRA customers and the direct sale and delivery of precious metals to customers in all 50 states. 

Birch Gold’s specialty is in facilitating gold IRAs, but their selection of metals goes beyond gold IRA eligible bars and coins and into premium, collectible, and numismatic coins. This is a quick look at some of the gold, silver, platinum, and palladium products you can purchase via Birch Gold.

  • Gold, silver, and platinum American Eagles
  • Gold, silver, and platinum American Eagle (proof) coins  
  • Gold, silver, platinum, and palladium Canadian Maple Leaf coins
  • Gold American Buffalos
  • America the Beautiful Silver series 
  • Gold Polar Bear and Cub
  • Gold, silver, platinum, and palladium bars and rounds
  • Valcambi Combibars

For the collectors, Birch Gold Group can source a variety of coins such as rare pre-1933 coins, Saint Gaudens double eagles, Morgan Silver Dollars, and Gold Indian Head Eagles, and more.

Birch Gold coins

Birch Gold has a wide selection of IRA-eligible coins

Gold Buy-Back Program

Birch Gold Group offers one of the best buy-back programs in the industry. If or when you need to liquidate any precious metals from your account, you always have a buyer with Birch Gold. 

Some companies charge additional fees and other charges in order to turn a profit from buying back metals from customers. Compare Birch with other precious metals dealers. In our Birch Gold Group review, the firm has one of the best buy-back programs for your precious metal investments.

BGG Logo

What You Need to Know:

In business for almost two decades, Birch Gold Group (BGG) is a trusted U.S. based precious metals dealer.

Pros: Top rated firm, low fees, knowledgeable staff. Free shipping on all purchases. Excellent gold and silver buy-back program.

Promos: Click the link below to learn about current promotional offers.

Birch Gold Review: Worth Your Investment?

We recommend Birch Gold Group for a number of reasons. The Gold IRA company:

  • Is highly rated across all independent verified consumer review sites
  • Has been in business almost two decades. 
  • Has a low $10,000 minimum for their Gold IRAs. 

This $10,000 minimum is very modest in comparison to other gold IRA companies. Some of the U.S. precious metals dealers have minimums as high as $50,000 which could price out some Americans seeking the tax benefits of gold in a self-directed IRA.

You're in good hands with Birch Gold Group. They have streamlined the entire system and have a professional with you for every step of the process. 

At the time of this writing, Birch Gold will cover all first year fees and customers can get up to $10,000 in free silver.

Check Birch Gold's Site to Learn About Current Promotions

Birch Gold Complaints: What We Don't Like

A Birch Gold Group review would be incomplete without some criticism. I recently recommended Birch Gold to a blog reader purchasing gold and silver coins for home delivery. Unfortunately, Birch Gold Group also has a $10,000 minimum for all non-IRA cash purchases.

This gentleman was only planning to buy a couple thousand dollars worth of precious metals. He had to go elsewhere since this purchase was below Birch's minimum. This $10,000 minimum is the main reason why I believe that Birch Gold Group is an excellent company for gold and silver IRAs, but not necessarily for the direct buyer looking for smaller purchases.

If you just want to buy a couple thousand dollars worth of gold coins, there are online shops that allow for direct purchase on their website. You may also be able to find a local businesses that can better serve your needs.

With Birch, you cannot buy through an online shopping cart. You would have to order through an account rep, which is not as convenient for the small buyer. I would only contact the Birch Gold Group team to open a gold IRA and not for direct purchase of metals.

Summary

We only endorse a short list of gold dealers for our readers. It's important that we fully vet any company before making a recommendations. After sifting through Birch Gold Group reviews online and exchanging emails with a representative from the company, we've decided to partner with the firm and add them to our list. 

Request Your 20+ Page Birch Gold IRA Investor Guide Here

Birch Gold Group reviews show they've developed a reputable brand over the last 19 years of business. I believe you can't go wrong working with them for your precious metals IRA. Of course, always contact two to three gold firms. Request information and don't hesitate to ask all of your questions.

Have these gold firms work to earn your business. Check the gold IRA companies out for yourself on review sites and consumer watchdog organizations like TrustPilot or the Better Business Bureau. Due diligence now will ensure your gold IRA experience is simple and stress-free.

Free Investor Kit Reveals How Gold & Silver:

  • Protects against stock market crashes
  • Diversifies your savings
  • Safeguards against inflation

About the Author

Ilir writes about personal finance, entrepreneurship, and digital marketing. When he's not creating content online, he's spending time with his family in Washington, DC.

Ilir Salihi


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