Augusta Precious Metals Review

December 2

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Augusta Precious Metals Review: Ratings, Fees, & Complaints

Ilir Salihi

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Augusta Precious Metals is a highly rated U.S. based gold dealer that specializes in gold and silver IRAs. With an A+ rating from the Better Business Bureau and hundreds of 5-star online reviews, the company has an overwhelmingly positive reputation.

But how does Augusta stack up against the competition? In this review, we'll explore the company's history, ratings, fees, and current promotions for new customers. Let's get started.

Protect Your Wealth: Request Your Free 2025 Gold IRA Guide

Augusta Precious Metals Guide

Free Guide from Augusta Precious Metals Reveals Strategies to Buy Physical Gold and Silver (Tax-Free) with Your 401(k).

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Executive Summary

Every company we review claims to be the best in their industry.

It's our job to sift through the noise and find the best products and services for our readers. Based on our assessment of Augusta Precious Metals, we have decided to add them to the top of our list of recommended gold IRA companies.

Why do we recommend Augusta?

Augusta Precious Metals:

  •  prioritizes customer education, offering a one-on-one web conference designed by its staff economist Devlyn Steele
  • provides ongoing service over the entire span of a customer's account at no cost to the customer
  • has the highest ratings on independent websites like the BBB and BCA. This includes almost no complaints in the 12+ years since its founding.
  • is highly rated on Investopedia, Money Magazine, Bullion Directory, GoldIRAGuide, and other prominent financial websites. 
  • has a competitive buyback program 
  • covers all gold IRA fees for up to ten years (all customers qualify).

If you're ready to get started, visit Augusta Precious Metals online and request your free "Ultimate Gold IRA Guide" here.

Someone from their team will reach out in to confirm your mailing address and send out your gold IRA kit for delivery within three business days.

This is an excellent opportunity to review their company, fees, pricing, and schedule your free one-on-one web conference.

Augusta Precious Metals Background

Augusta Precious Metals was founded in 2012 by CEO Isaac Nuriani. He launched the gold firm with a mission:

  • to help Americans diversify their retirement savings into physical gold and silver,
  • provide educational resources that customers often can't get from financial experts who don't deal in precious metals.

One area where this company stands out from some competitors is their commitment to education and transparency. They also have competitive prices on bullion and currently offer new customers zero fees for up to ten years (all customers qualify).

Devlyn Steele, the company's Director of Education leads a team dedicated solely to educating Americans about the importance of diversification in alternative assets like gold and silver.

While other gold companies offer free educational resources on their website, Augusta Precious Metals offers personal one-on-one conferences with Americans who request their gold IRA guide.

This personalized approach, meeting with each potential customer is unique to what we see offered by some of their competitors. Add to that, the company offers many resources online - video series, guides, and a regularly updated YouTube channel. Augusta's edge is their focus on customer education.

It's important to note: Augusta Precious Metals has put together a unique video revealing gold IRA lies, gimmicks, and high pressure tactics to avoid when buying gold and silver. 

Whether you end up buying gold via Augusta or someone else. you should take five minutes to watch this video.

You can watch this video (and others like it) here.

Protect Your Wealth: Request Your Free 2025 Gold IRA Guide

Augusta Precious Metals Guide

Free Guide from Augusta Precious Metals Reveals Strategies to Buy Physical Gold and Silver (Tax-Free) with Your 401(k).

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Online Ratings, Reviews, & Complaints

In more than a decade of business, Augusta Precious Metals has built a strong reputation as a trusted gold IRA dealer. Below we've curated a list of their ratings across all of the trusted verified client review sites.

  • Better Business Bureau: A+ Rating (their highest rating) with a 4.92/5 Star rating based on 102 verified customer reviews (zero complaints).
  • Business Consumer Alliance (BCA): AAA Rating (their highest ranking) with a 5 Star average rating based on 101 customer reviews and no complaints.
  • TrustLink: 5 Star average rating based on 289 customer reviews.
  • Trustpilot: 4.7/5 Star average rating based on 113 reviews.
  • Google Reviews: 4.9/5 Star based on 534 customer reviews.

The company has done an excellent job maintaining a positive reputation, and the CEO himself responds to many of the online customer reviews.

trustpilot review

CEO actively responds to online customer reviews

These ratings play a big role in our decision to rank Augusta Precious Metals at the top as one of our recommended gold IRA companies for 2025.

Related: Visit Augusta Precious Metals Online to Request Your Free Gold IRA Guide.

Click to play

One thing we like about the company is that Augusta Precious Metals readily links to the BBB, BCA, TrustLink, and Google reviews directly on their website.

The company YouTube channel also displays endorsements and testimonials from some of their current customers.

The best way to position yourself as a leader and at the same time drum up new business is through customer referrals and building a reputation of consistent 5-star customer service.

Positive customer reviews are what we look for when recommending a gold IRA company on our site. 

RelatedCompare our List of Top Gold IRA Dealers For 2025

Products and Services

Augusta Precious Metals is almost exclusively a gold IRA company. The meat of their business focuses on helping Americans rollover or transfer 401(k) or IRA funds into precious metals - usually gold and silver.

They do however, also facilitate direct purchases (non-IRA purchases) with delivery to customers across all 50 states. 

Augusta Precious Metals has built a streamlined process involving all departments - from the education department, to the IRA processing department, to the order desk, to the confirmation department - to ensure that your experience is smooth and efficient.

You are assigned your own agent who will keep in touch through the whole process, keep things moving, and answer all your questions.

The company can supply customers with a range of gold and silver bullion such as:

  • Gold or silver American Eagle coins
  • Gold American Buffalo coins
  • Gold or silver Canadian Maple Leaf coins
  • Gold or silver Austrian Philharmonic coins
  • Gold South African Kruggerand coins
  • Silver America the Beautiful coins
  • Gold & Silver bullion bars

Augusta Precious Metals can facilitate these purchases of IRA-eligible platinum and palladium products (if a customer requests them), but the company prioritizes the more popular gold and silver bullion bars and coins.

Example of Gold IRA coins

Example of Augusta's Gold IRA Eligible Coins

Protect Your Wealth: Request Your Free 2025 Gold IRA Guide

Augusta Precious Metals Guide

Free Guide from Augusta Precious Metals Reveals Strategies to Buy Physical Gold and Silver (Tax-Free) with Your 401(k).

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How Does a Gold IRA Work?

When opening a gold IRA, there are typically three parties involved. If you decide to work with Augusta Precious Metals, your situation would look like this - you would work with:

  • a self-directed IRA custodian (Equity Trust) - they officially administer your precious metals account as per IRS rules.
  • a vault storage company (Delaware Depository or Brinks) - they provide secure private storage (outside of the banking system).
  • a Gold IRA company (Augusta Precious Metals) - they help you set up the accounts and can act as a liaison with your custodian and storage company; their specialists do 95% of the paperwork with you to make the process smooth and easy.

In short, most traditional 401(k) custodians do not facilitate the purchase of alternative investments like physical gold and silver.

These purchases must be done through a self-directed IRA (SDIRA) custodian that specializes in physical gold IRA accounts.

The IRS also prohibits direct possession of IRA purchases. You need a gold depository or vault storage company in order to buy and hold precious metals without triggering a taxable event.

Augusta Precious Metals can work with any custodian or depository of your choice.

If you do not have preferred partners, rest easy knowing they have already vetted all of your options.

They have established relationships with Equity Trust as their trusted custodian and either Brinks or Delaware Depository for your storage needs.  

Augusta Precious Metals process

Augusta's easy 3 step process

Related: Visit Augusta Precious Metals to Request Your Free Ultimate Gold IRA Guide. 

Gold IRA Fees

Many of the top gold IRA companies work with Equity Trust and Augusta Precious Metals is one of them. I believe this is because of Equity's excellent reputation and low annual fees.

Equity Trust's fees include:

  • Account set-up fee: $50 (this is a one-time fee)*
  • Annual maintenance fee: $100*

*Augusta will cover 100% of your IRA fees for up to 10 years. Make sure to ask about this.

The Delaware Depository is Augusta's vault storage company of choice, widely used by many gold IRA dealers. The storage company offers both commingled and segregated vault storage in either Delaware or Nevada, both business are regulatory-friendly states. Brinks has several storage locations (more on this below).

Segregated vault storage costs are slightly higher than commingled storage. Ultimately, it's your decision which of the two options you prefer.

The Delaware Depository's annual fees:

  • Commingled storage: $100 (or)*
  • Segregated vault storage: $150*

*Augusta will cover 100% of your IRA fees for up to 10 years. Make sure to ask about this and other ongoing promotions.

Note: Consult with your Augusta Precious Metals agent to discuss which storage option makes the most sense for your situation.

You may find that it's worth the additional $50 for segregated storage - especially if Augusta Precious Metals is covering these costs.

Between Brinks and the Delaware Depository, Augusta offers IRA storage solutions in the following cities:

  • Los Angeles, California
  • Wilmington, Delaware
  • Bridgewater, Massachusetts
  • Las Vegas, Nevada
  • Jackson, Ohio
  • New Castle, Delaware
  • Nampa, Idaho
  • South Fargo, North Dakota
  • New York, New York
  • Salt Lake City, Utah

Protect Your Wealth: Request Your Free 2025 Gold IRA Guide

Augusta Precious Metals Guide

Free Guide from Augusta Precious Metals Reveals Strategies to Buy Physical Gold and Silver (Tax-Free) with Your 401(k).

APM social proof

Augusta Precious Metals Review: Pros and Cons

No gold company is perfect - and an Augusta Precious Metals review would be incomplete if we didn't discuss both the pros and the cons of opening an IRA with the company.

What I Like About Augusta Precious Metals? 

Their one-on-one approach is truly unique, and it shows that they are serious about providing white glove customer service - not only before you buy, but after (they say for the entire life of your account).

If you're serious about buying physical gold, we suggest that you request your free guide from their website. 

An Augusta rep will reach out to mail your kit, and offer a personally tailored presentation and educational webinar. This is not a replay of a pre-recorded presentation. 

There is no cost, so it's a no-brainer to take them up on this free presentation.

We also found overwhelming positive reviews for the company online and were surprised to see minimal complaints since the company was founded.

Their customers verify that prices are competitive, and every customer qualifies for up to 10 years of IRA fees covered by Augusta.

Related: Gold IRA Tax Rules - How to Keep the IRS Off Your Gold

Augusta Precious Metals review - insider look at the #GoldIRA company's complaints, ratings, reviews, fees, and more... 

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What I Don't Like About Augusta Precious Metals

The minimum purchase with Augusta Precious Metals is $50,000. This is for both, gold IRA and direct delivery purchases. 

Other gold IRA companies will facilitate a gold IRA rollover for as low as $10,000.  

If you are planning to buy $50,000 or more in precious metals, this won't pose a problem.

Request your free gold IRA guide to get started.

But many Americans haven't saved enough in retirement and are priced out of working with Augusta.

Also, the company doesn't specialize in platinum and palladium products. While the majority of buyers are interested in gold and silver, I believe a gold IRA company should offer a wide a selection of IRA-accepted precious metals and have them displayed on their website.

Note: We reached out to Augusta Precious Metals about this. They focus almost exclusively on gold and silver because this is what their customers typically are looking for.

Our phone rep stated that Augusta is able to sell any IRA-eligible coin or bar a customer is interested in buying.

Augusta Precious Metals Alternatives

If you do not meet Augusta Precious Metals' account minimum of $50,000, know there are several alternatives that are also highly rated and would love to earn your business. 

This is just a small sample of reputable gold IRA companies in the market:

Goldco

With over a decade in business, Goldco also has an A+ rating with the Better Business Bureau, AAA rating with the Business Consumer Alliance, and 5-star reviews across the internet on sites like TrustLink and TrustPilot.

Minimum purchase for IRAs: $25,000

Read our full review here.

Click here to visit Goldco's website and request more information.

Noble Gold

Another gold IRA company with an excellent track record is Noble Gold Investments. Noble Gold also has an A+ with the BBB, along with overwhelmingly 5-star reviews across the internet.  

Minimum purchase for IRAs: $20,000

Read our full review here.

Click here to request more information from Noble Gold.

Birch Gold Group

Another precious metals IRA company with a long record of serving physical gold buyers is Birch Gold Group. The dealer has been in business for over two decades and has earned the trust of Ben Shapiro, Steve Bannon, and a list of conservative celebrity endorsements.

Like others on our list, Birch Gold is also highly rated by customers on sites like the BBB, BCA, TrustLink, and TrustPilot. 

Minimum gold IRA purchase: $10,000

Read our full Birch Gold Review here.

Click here to visit Birch Gold and request more information.

There are a number of reputable gold IRA companies that are ready to earn your business.

Make sure to request more information from at least two dealers. This way, you can compare fees, pricing, and promotional offers before deciding which dealer to trust with your gold IRA.

Augusta Precious Metals Review

Gold IRA dealers are a dime a dozen, so how do you sort out the good from the bad? It's a good idea to check consumer watchdog websites, read real reviews, and compare all costs and fees with other dealers in the industry.

We have added Augusta Precious Metals to our short list of recommended gold IRA companies because:

  • They have an overwhelmingly positive reputation with the BBB and BCA 
  • They have made a clear commitment to personalized service with their one-on-one web conference designed by their on-staff Harvard-trained economist
  • Third-party review websites show almost perfect ratings (it's hard to find one that is not a 5-star review)
  • They are ranked highly on sites like Investopedia, Money, GoldIRAGuide, and others
  • They have competitive prices, transparent business practices, and a special promotional offer to cover IRA fees

Augusta Precious Metals' customers rate them well, they're established leaders in the gold IRA industry, and they've been around for a decade. If you're looking at purchasing at least $50,000 in precious metals for your IRA, they're worth contacting for more information.

Be sure to request Augusta's free guide, get on the phone with one of their agents, and don't be shy about asking a lot of questions.

Make sure to schedule your one-on-one web conference.

Regardless of who you end up working with, always contact at least two or three gold companies and compare everything from pricing, products, and fees. Ask to see all fees and costs in writing to avoid any miscommunications.

Opening a gold IRA might be a smart move for your finances - especially if you work with a reputable company like Augusta Precious Metals.

Take the time now and learn how to diversify your retirement savings with physical gold and silver.

Protect Your Wealth: Request Your Free 2025 Gold IRA Guide

Augusta Precious Metals Guide

Free Guide from Augusta Precious Metals Reveals Strategies to Buy Physical Gold and Silver (Tax-Free) with Your 401(k).

APM social proof

About the Author

Ilir Salihi is the founder and senior editor at IncomeInsider.org. He oversees all content for IncomeInsider and its partner sites. His articles and insights have been featured on Barchart, Benzinga, and Investing.com, among other prominent media channels.

Ilir Salihi


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